The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.
We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.
We Fight for That! Podcast
Executive Director John Lawford (and guests) discuss the latest consumer protection stories.Subscribe to PIAC's podcast →
PIAC recently commented on the Ontario Government’s “Public Consultation – Modernizing Privacy in Ontario”. Please find attached three documents: 1) Comments of the Public Interest Advocacy Centre on the above-noted consultation, entitled “Provincial Privacy Reform: A Path to Disorder?”; 2) PIAC’s comments from the 2020 Ontario “Consultations to Strengthen Privacy Protections of Personal Data;” and […]
We explore the Canadian wireless industry’s best-kept secret (with CRTC help): their problem with SIM-swap fraud! Link to episode: https://wefightforthat.simplecast.com/episodes/sim-swap-hide-and-seek-with-randall-baran-chong Randall Baran-Chong, Co-Founder of Canadian SIM-swap Victims United (CSSVU) joins PIAC to explain his personal experience with fraudsters switching his cell service to a new SIM-card (twice!) and his advocacy for victims before the CRTC, […]
Passengers of Sunwing Airlines and Porter Airlines may now apply for refunds, following the conclusion of their bailout negotiations with the federal government. Sunwing requires eligible customers to submit a request through an online COVID-19 refund request form by August 27, 2021 (11:59 p.m. EST). Porter Airlines also requires eligible customers to complete the COVID-19 […]